Terms of service

Terms of Service for GuardivaTech

These Terms of Service govern your use of guardivatech.com and any purchase made from GuardivaTech. By accessing our website or placing an order, you agree to these Terms. If you do not agree, please do not use the website.

This template is provided for general information and should be reviewed and adapted by qualified legal counsel to match your business structure, jurisdictions, and the apps and services you use.

1. Who we are

GuardivaTech operates this website and sells products through guardivatech.com. For questions, contact us at care@guardivatech.com . Our legal company details and address can be found on our website or provided upon request.

2. Eligibility and account responsibility

You must be able to form a legally binding contract to use this website and place orders. If you create an account, you are responsible for maintaining the confidentiality of your login information and for activities under your account.

3. Products, content, and availability

We aim to display product information, specifications, images, and pricing as accurately as possible. However, product images are illustrative and may vary slightly from the delivered item due to lighting, screen settings, and minor manufacturing updates.

Product availability can change at any time. We may limit quantities, refuse orders, or cancel orders in certain circumstances, including suspected fraud, pricing errors, or stock limitations.

4. Pricing, taxes, and promotions

Prices are shown on the website and may change without notice. Taxes, VAT, and shipping fees are calculated at checkout where applicable.

If a promotion, discount, or free shipping threshold is offered, the conditions will be shown at checkout or on the relevant promotional material. We may modify or end promotions at any time.

5. Orders and payment

When you place an order, you are making an offer to purchase. We may accept or decline your order. Your order is confirmed once we send you an order confirmation email and payment is authorized.

Payments are processed through secure payment providers. We do not store full payment card details.

6. Shipping and delivery

Delivery times are estimates and not guarantees. Shipping fees, processing times, and delivery estimates are described in our Shipping Policy and shown at checkout.

Title and risk of loss pass to you when the shipment is delivered to the carrier or when it is delivered to you, depending on the rules that apply in your country. If an item is delayed, lost, or arrives damaged, contact us and we will work with you to resolve it.

7. Returns, refunds, and cancellations

Returns and refunds are governed by our Refund and Return Policy. If you wish to cancel an order, contact us as soon as possible. Once an order has shipped, it cannot be cancelled and must follow the return process.

Nothing in these Terms limits your statutory rights as a consumer. If you are a consumer in the European Union, you may have a statutory right of withdrawal for distance purchases within 14 days, subject to applicable conditions.

8. Warranty and disclaimers

Where provided, product warranty terms are described on the product page or in the documentation included with the product.

To the maximum extent permitted by law, our website and products are provided as is and as available. We do not guarantee that the website will be uninterrupted or error free.

Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

9. Acceptable use

You agree not to misuse the website. This includes attempting to interfere with site security, scraping or automated access that harms site performance, introducing malware, or using the website for unlawful purposes.

10. Intellectual property

All content on this website, including text, images, logos, product names, and design elements, is owned by GuardivaTech or licensed to us. You may not copy, reproduce, distribute, or create derivative works from our content without our prior written permission, except where allowed by law.

11. Third party services and links

Our website may link to third party websites or use third party services such as payment processors, shipping carriers, analytics, or advertising platforms. We are not responsible for third party services and their terms. Use of third party services may be subject to their own policies.

12. Limitation of liability

To the maximum extent permitted by law, GuardivaTech will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill arising from your use of the website or purchase of products.

Our total liability for any claim related to a product you purchased will not exceed the amount you paid for that product, except where applicable law does not allow such limitations.

13. Indemnification

You agree to indemnify and hold GuardivaTech harmless from claims, damages, liabilities, costs, and expenses arising from your misuse of the website, violation of these Terms, or violation of applicable law.

14. Privacy

Our collection and use of personal information is described in our Privacy Policy. By using the website, you acknowledge that you have read our Privacy Policy.

15. Changes to these Terms

We may update these Terms from time to time. The latest version will be posted on our website with an updated effective date. Your continued use of the website after changes means you accept the updated Terms.